Find quick answers to common questions below.

We're here to help! Whether you're wondering how to place an order, track your shipment, or learn more about our return policy, you might find the answer you're looking for right here—without needing to contact support.

Browse our products, add items to your cart, and proceed to checkout. Fill in your shipping details and select a payment method to complete your order.
Yes, but only within 30 minutes of placing your order. Contact our customer support team as soon as possible to make changes or cancellations.
Once your order is shipped, you’ll receive a tracking number via email. Use that number on our tracking page to monitor your shipment status.
Standard delivery takes 2–5 business days. For remote areas, delivery may take slightly longer. Express delivery options are also available at checkout.
Currently, we only ship within Nigeria. We’re working on expanding our shipping destinations in the near future.
We accept debit/credit cards, bank transfers, and payment gateways like Paystack, Flutterwave, and Nomba.
Absolutely. We use secure encryption and trusted payment gateways to ensure your data is protected at all times.
You can return items within 14 days of receiving them. Items must be unused and in their original packaging. Visit our return page to start a return.
Log in to your account, go to "My Orders", select the item and click "Request Return". Once we receive and inspect the item, we’ll process your refund within 5–7 business days.
You can browse and add items to your cart without an account, but you’ll need to sign up or log in to complete your purchase and track orders.
Click "Forgot Password" on the login page, enter your email address, and follow the link sent to your inbox to reset your password.
Log in to your account, go to your profile settings, and update your shipping or billing address as needed.
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